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▣ Neo Analog Lab
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● Index
  1. 01 Information we collect
  2. 02 How we use your data
  3. 03 Payment data
  4. 04 Third-party sharing
  5. 05 Cookies and analytics
  6. 06 Data retention
  7. 07 Security
  8. 08 Your rights
  9. 09 Changes to this policy
  10. 10 Contact

Privacy

Privacy policy

§01 Information we collect

We collect only the information necessary to process orders, ship products, reserve stock, connect with payment services, and provide customer support: name, shipping address, email address, phone number, order contents (items, quantities, amounts), and order history. All information is provided directly by you; we do not automatically harvest data.

§02 How we use your data

Collected information is used exclusively for: (1) fulfilling orders and arranging delivery, (2) processing payments via Stripe, (3) sending order confirmations, shipping updates, and support replies, (4) inventory management and fulfillment efficiency, (5) retaining records as required by law. We never use your information for unsolicited marketing.

§03 Payment data

Payments are processed through Stripe Checkout. Card numbers, CVC codes, and all sensitive payment details are handled and stored by Stripe directly — they are never stored on our servers. See Stripe's privacy policy at https://stripe.com/privacy.

§04 Third-party sharing

We do not share your information with third parties except: (1) providing shipping details to the delivery carrier (limited to what is needed for fulfillment), (2) when disclosure is required by law, (3) with your explicit consent. We never sell or rent user data.

§05 Cookies and analytics

This site uses Google Analytics to understand public storefront traffic. You can accept or reject analytics cookies via the consent banner shown on your first visit. Your choice is stored in your browser's local storage and can be changed at any time. A minimal functional cookie is also used to maintain your language preference.

§06 Data retention

Order records are retained for the period required by Japanese tax law (7 years in principle). Analytics data follows Google Analytics default retention (up to 14 months). Information submitted through the contact form is deleted approximately one year after the inquiry is resolved.

§07 Security

This site runs on Cloudflare Workers edge infrastructure with all connections encrypted via TLS 1.3. The admin panel is protected by authentication with monitoring for unauthorized access attempts. Stored personal information is accessible only to the site operator.

§08 Your rights

You have the right to request access to, correction of, suspension of use of, or deletion of your personal data. Please contact us through the site's contact form. We will verify your identity and respond promptly in accordance with applicable law. Data required for order fulfillment or legal compliance may not be deletable.

§09 Changes to this policy

This policy may be updated as needed. Material changes will be announced via a notice on the site. The revised policy takes effect upon publication.

§10 Contact

For privacy questions or requests, please reach out via the contact form on this site. The operator will respond directly.

Last updated: 2025-06

README.TXT

Neo Analog Lab — Film / Paper / Darkroom Supply

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How Neo Analog Lab collects, uses, and protects personal information.

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Shipping is recalculated before checkout. Stock is held once checkout begins.

🚚 Free shipping: 3+ rolls of 35mm (incl. 3-pack & 5-pack) / 5-pack 120

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